Vuka! Drive concept
Graphic illustration
Position of the "Any Complaints?" stickers inside a taxi or bus are shown in the illustration below.
"How is My driving?" stickers behind a taxi and bus shown in this illustration below.
Vuka! Drive communication flow chart
- Observer (passenger, motorist or pedestrian) experience an incident (good or bad)
- S/He calls 086 111 1597, to be called back
- Vuka! call center calls detailing info required by an the call center i.e vehicle registration, addresses where the incident occurred, time and the nature of incident.
- Observer is then called five minutes later and the incidence details are recorded in our website. A call given to the vehicle owner or fleet manager - in real time
- Owner is given a secret code after the stickers have been mounted on vehicle, for him to access allreports.
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